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Written by Tech Notes

Published: 26 May 2014

How To Program And Activate Virgin Mobile Phones

2019 UPDATE: For latest method and steps of activating a Virgin Mobile USA phone, please see the article of "Latest Method Of Activating A Virgin Mobile USA Phone".

Access Program Mode
To get into Program Mode on your Virgin Mobile phone, enter into the phone keypad the code of ##847446# (##VIRGIN#).  As soon as you finish entering the last # symbol, the phone will take you into a special Program Menu.

Activate Phone
First note that in order to activate your phone in this way, you need to first enter your phone's ID either by phone (by calling 1-888-322-1122) or online using one of Virgin Mobile websites (such as virginmobileusa.com).  I usually call by phone and an automated system steps me through it.  When calling VM, you will need your phone available and it needs to be on.

Once in the Program Mode, and if you need to activate your phone, then simply click on Activate, then OK, then select Yes if asked "Do You Want To Activate Your Phone Now".  Then press Start, and next OK.  It will show a 1...2...3.... display that it is in the process of activating your phone and getting the phone number.  Once it is doing it's thing, select Finished, and then OK when you see your phone number displayed.

View MDN and MSID
If you want to view the Mobile Directory Number (MDN), which would be your phone number, and view the associated provider's network ID called Mobile Station ID (MSID), then select View.

To Edit MDN and MSID
To edit the MDN or MSID, mentioned above, then select Edit, and then select either MDN or MSID in turn.  Once done editing each, then select OK.  Once done editing, and once you are back to the Program Mode main menu, select Done, and the phone should automatically restart.